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How to download site data for offline use in the Raptor Solar Mobile App

Raptor Solar is now an offline-first mobile experience

NOTICE:  Following the launch of v1.95.1 of the Raptor Solar mobile app, we have discovered that some users are receiving an error message when trying to download data in the latest version. The error message occurs on the "Download by Circuit Block" screen and looks similar to the following:
 
image (27)

If you are experiencing the above issue, please delete the Raptor Solar app and re-install the new version. Follow these steps:

  1. Delete the Raptor Solar app from your phone
  2. Download and re-install the latest version of the app from your app store (iOS or Android)
  3. Open the app and log in with your existing credentials 
If you need help deleting your app, you can find instructions for Apple devices here and Android devices here.

Raptor Solar is now an offline-first mobile experience, which requires users to download data before they can view it.  

To download site data follow these steps:

  1. Select your site 

  2. Click “Update” under Offline Map Layers 



  3. On the map view, select a circuit block for download.  Currently, Raptor Solar only allows for single circuit block downloads at a time to ensure successful data transfer.  Note: It is highly recommended that downloads are performed with a reliable wifi or strong cellular data signal prior to a site deployment




  4. On the following page, you will prompted to select the following elements for download by opening the dropdown, and selecting the data you wish to utilize

    1. Equipment (downloaded by default) - This will allow you to see all digital rows and modules

    2. Inspections - Tap on a report title to download the inspection findings and see associated anomalies in the selected circuit block

    3. Task Lists - Tap on a task list title to download task lists that have been created for remediation work in the selected circuit block

  5. To use the downloaded data, select the Map icon on the bottom right corner of the Site Info screen



          

  6.   To download additional circuit blocks, repeat steps 1 through 4 above.  

    1. The download option can also be accessed from the map view of an inspection or task list.  To do this:

      1. Select the Map Layers icon in the bottom left corner when viewing an inspection or task list



      1. Select Download Map

      2. Follow steps 3 & 4 above