How to download site data for offline use in the Raptor Solar Mobile App

If you are experiencing the above issue, please delete the Raptor Solar app and re-install the new version. Follow these steps:

1. Delete the Raptor Solar app from your phone
2. Download and re-install the latest version of the app from your app store (iOS or Android)
3. Open the app and log in with your existing credentials 

Raptor Solar is now an offline-first mobile experience, which requires users to download data before they can view it.  

To download site data follow these steps:

1. Select your site 

2. Click “Download Now”

   
   
   

3. On the map view, select a circuit block for download.  Currently, Raptor Solar only allows for single circuit block downloads at a time to ensure successful data transfer.  Note: It is highly recommended that downloads are performed with a reliable wifi or strong cellular data signal prior to a site deployment

   
   
   
   

4. On the following page, you will prompted to select the following elements for download by opening the dropdown, and selecting the data you wish to utilize

   1. Site Equipment (downloaded by default) - This will allow you to see all digital rows and modules

   2. Inspections - Tap on a report title to download the inspection findings and see associated anomalies in the selected circuit block

   3. Task Lists - Tap on a task list title to download task lists that have been created for remediation work in the selected circuit block

5. Select site name to use downloaded data
    

6.   To download additional circuit blocks, select the "Download" icon as shown below

   1. 1. 
         
         
         
7. 1. 1. Select additional data to download
         
         

1. 1. 1. To remove downloads for a block, select "Remove All Downloads"